What Ascent Megève’s Seasonal Property Management Actually Includes

6 min read

“Full-service property management” is a phrase almost every concierge company puts on its homepage, without always spelling out what it actually means once the contract is signed. At Ascent Megève, seasonal property management isn’t just posting a listing and handing someone a set of keys — it’s a service that covers the guest, the property itself, and you as the owner, from the first enquiry from a prospective tenant through to the transfer of your rental income. Here’s what that actually looks like, department by department.

What “full-service” actually means at Ascent Megève

The starting point is the letting strategy itself: your property is placed on seasonal rental first — stays of one to four months — and only shifts to weekly short-term letting if no seasonal tenant has been confirmed as the period approaches, so the property never sits vacant. That “seasonal first” logic shapes everything else the service does.

Financially, everything sits under a single 19% commission on the gross rental amount, with cleaning fees included (charged to guests) and no hidden fees — no extra line item to decode at the end of the month. The property is also covered by insurance. The full breakdown of the offer, with every service included, lives on our dedicated property management page, which this article is here to explain in more concrete, day-to-day terms.

The guest side: from first enquiry to check-out

Every guest interaction is handled on your behalf, from first contact through to check-out: enquiries, pre-arrival communication, check-in and ongoing support during the stay. Every guest also receives a digital guidebook covering the property and the practical information they need for their stay, which cuts down on back-and-forth and sets clear expectations from the start.

For anything unplanned, routine support runs Monday to Sunday, 9am to 5pm, with a 24/7 emergency on-call line covering the rest of the time — whether that’s a boiler failing on a public holiday or an issue on a Sunday evening in peak season. This concierge layer has two goals at once: protecting your property day to day and keeping guests happy, which feeds directly into the reviews left after a stay — and therefore into how well the property performs over time.

The property side: cleaning, linens and maintenance

Cleaning is handled by our own in-house team, year-round: we never subcontract this part of the service, which keeps quality directly under our control. It’s paired with a professional laundry service, supplying hotel-grade linens for every stay. The standard we hold ourselves to is hygiene and cleanliness on par with a five-star hotel, whatever the turnaround time between two guests.

For day-to-day upkeep, an on-call handyman team handles small repairs and general maintenance between stays, alongside the cleaning team. That combination — in-house cleaning, hotel-grade linens, responsive maintenance — is what makes it possible to hold the same standard from one stay to the next, rather than depending on a different outside contractor every time.

The owner side: reporting, income and tax handling

As the owner, you receive full reporting along with the transfer of your rental income. The administrative and tax side is handled in detail too: the local tourist tax (taxe de séjour) is declared in full by our team for every stay directly with the town hall — you only need to provide your property’s declaration number once. At year-end, all the documentation you need for your French tax declaration is sent to you, so you’re not left reconstructing a year of bookings yourself at tax time. Partner accountants are also available if you’d like additional support on this side.

Every owner is assigned a dedicated customer service manager, rather than a generic contact line — something that matters in particular for non-resident or overseas owners, who can’t easily drop by in person to check that everything is running smoothly.

Who this is genuinely a good fit for

This level of service tends to suit a specific set of owners:

• Owners who want management that is genuinely hands-off, without having to handle guest communication, cleaning or paperwork themselves.
• Owners who prefer a “seasonal-first” strategy — tenants staying for months rather than a constant weekly turnover — for a property that’s simpler to manage and maintain.
• Owners who want a single commission line to track, rather than juggling separate invoices for cleaning, laundry and listing management.
• Owners based outside France or far from Megève, for whom having local tax filing and on-the-ground follow-up fully handled is especially valuable.
• Owners who still want to use their property themselves from time to time: the rental schedule is built around your own stays, not the other way around.

If you’re still weighing up different property management options before committing, our guide on how to choose a seasonal rental management company in Megève walks through the criteria worth checking with any provider — commission structure, tax handling, real support availability and local market knowledge. This article goes a level deeper, laying out service by service what our own management actually includes.